FAQ

Q: How do you find so many unique pieces?

A: Most of the unique vintage items that we offer are acquired from international auctions, estate sales, collection liquidations and local vintage dealers.

As majority of our purchases are of large, unsorted bulk lots, we often come across historically significant finds in a wide range of categories (not just car and racing items!).

Check back regularly as new items are listed weekly! You can also subscribe to our newsletter for first notice of exciting new finds

Q: How long will it take to receive my order?

A: In most cases, we ship items within 1-3 business days of purchase – often same day. Based on experience shipping
thousands of items, average transit times are as follows:

Within Canada: 2-8 business days.

To the USA: 5-15 business days

Outside North America: 5-30 business days depending on country

IMPORTANT NOTE: While most items arrive within the time frames above, it
is common for some shipments can take significantly longer due to customs and
other postal factors outside our control. Please contact us via info@classicallydriven.com to confirm before purchase if you require that an item arrive by a specific date.

Q: Do you ship worldwide?

A: Yes! Classically Driven has shipped items to more than 50 countries and we offer worldwide shipping on majority of our items. We can ship to any country serviced by Canada Post. Please see listings for shipping cost.

Q: How will my item be shipped?

A: We use a variety of shipping services depending on your location. These may include Canada Post, Intelcom, Fedex and others. We also ship some items via USPS and PostNL using the Stallion Express Service.

While most shipments are sent with tracking, there are some cases where items may be shipped without tracking at our discretion. Tracking service is also not available to all countries. Please confirm before purchase by contacting
info@classicallydriven.com if you require tracking.

All items are packaged very carefully to ensure safe delivery in the condition
advertised. Where possible, we may re-use sturdy boxes and other packing
material for environmental and cost reasons.

Q: Is my shipment insured against loss and damage?

A: Yes – all shipments are insured against loss in transit and damage. In the rare case that you receive an item which is damaged, please contact us at info@classicallydriven.com within 10 business days of receipt and provide photos showing the damage.

Q: Do you accept returns?

A: Due to the unique nature of the vintage and collectible items that we sell, we are unfortunately not able to accept returns on any items which are accurately described. Please view photos and descriptions carefully prior to purchase as we always do our best to describe and photograph any potential issues with condition, originality and completeness.

If you have any questions or require additional images, please email us at info@classicallydriven.com before purchase and we will be happy to assist.

In the rare event that you have concerns that an item that you received is not
as advertised, please email us at info@classicallydriven.com within 10 business days of receipt and provide photographs showing the concern. We will always do our best to work with you and make things right on a case-by-case basis.

Q: Are all items original?

A: We acquire majority of our items in large bulk lots sourced from around the world. All items are sold as-is and in most cases, we do not have any additional information regarding the exact age, origin or history of the item. While most of our items are original from period, some items such as photographs may have been produced later than they appear. We will never intentionally misrepresent any item and our listings include multiple images and detailed descriptions. Please view images and descriptions carefully and ask any questions before purchase. All items are sold as-is without professional authentication unless otherwise noted.

Q: Will my shipment have any customs duties or similar charges?

A: All items ship from Toronto Canada and we are required by law to complete customs forms accurately. For shipments outside Canada, values will be declared as your purchase price (or equivalent in Canadian funds) and country of origin will be declared based on your items original country of manufacture (determined to the best of our ability for vintage items)

Any shipment outside Canada may be assessed for customs, taxes or related fees outside our control. Please verify with your local tax authority before purchase if the potential for customs duty is a concern.

IMPORTANT NOTE: We cannot accept returns or provide partial refunds / credits due to customs duties or related taxes / fees owing. If you have concerns regarding an assessment for customs / taxes, you will need to address this directly with your local tax authority. Outside of providing receipts, we cannot assist with disputing customs charges.

Q: Do you have a store I can visit? And can I pick up my order in person?

A: While we would love to open a gallery location in the future, Classically Driven Ltd is currently 100% an online business.

If you are located near Midtown Toronto and would like to arrange local pickup rather than shipping, please message us at info@classicallydriven.com before purchase.

Q: I have some items I’m interested in selling.Do you buy?

A:We are very selective about the items that we purchase. However, we are always interested in discussing opportunities to acquire unique collections of small / light vintage items (photographs, badges, advertising items etc). Please send details and photographs to info@classicallydriven.com. If we’re not a buyer for a specific piece, we may be able to provide some guidance on other options to sell unique vintage items.

Q: How can I contact Classically Driven Ltd?

A: info@classicallydriven.com is the best way to reach us for all inquiries